Resolute Systems is committed to creating a healthy environment for in-person mediations. Resolute has announced updated safety guidelines in preparation for the East Meadow (Long Island) office opening on June 15th. The guidelines are a part of the extensive COVID-19 mitigation plan in place that follows CDC and OSHA recommendations for business reopening.
During the COVID pandemic we seamlessly converted mediation to our virtual mediation platform. Going forward you can continue to use the virtual mediation, schedule an in-person mediation, or a hybrid of both at this location.
Resolute’s policies for ensuring a safe workplace for in-person mediation/arbitration include:
Absolutely no one presenting symptoms should attend a mediation at our office. Instead, we can arrange for you to attend online (Zoom, Skype, WebEx, FaceTime, etc.)
All clients will receive a temperature check when entering the office. Anyone with a 100 degree or higher temperature will need to reschedule and exit the office
Face masks are to be worn at all times by visitors (we will provide disposable face masks if needed)
We will refrain from handshaking
There will be one Resolute staff member onsite to host mediations
We will space mediations to prevent multiple mediations at same time. If you arrive early we will ask that you wait in the first floor lobby
Directional tape will guide clients and office guests to encourage proper social/physical distancing
We will use our largest conference room for opening sessions to provide social distancing
For each mediation, Resolute will provide 5 conference rooms to avoid clients in common areas
Each conference table will be divided by a 1/4 inch thick and 3 feet high clear acrylic shields
All rooms will have fewer chairs for the purposes of social distancing
If your mediation is over the lunch hour, we will provide individual lunches to each room. There will be no lunches in the kitchen area
Hand sanitizer and disinfecting wipes will be available in each room
There will be a nightly deep cleansing conducted by a professional certified service
Only mediation participants will be allowed on the premises. No other guests or visitors
We will monitor the situation closely and adjust protocols if new information about COVID-19 is learned or guidelines change
We thank you again for your patience and flexibility as we begin the path to our collective “new normal” and wish you and your family continued good health. To schedule a mediation or arbitration, please call (516) 222-0688.